Insights
Notes from the build.
Write-ups on what holds up once an AI system meets real users, real documents and real budgets.
Engineering 18 June 2026
Evaluation is the moat, not the model
Everyone can call the same API. What separates a demo from a product is the test suite nobody sees.
ReadArchitecture 7 May 2026
Retrieval that survives real documents
Most disappointing RAG systems are retrieval failures wearing a model costume. Fix the retrieval.
ReadPractice 2 April 2026
From prototype to production: an agent hardening checklist
The gap between an agent that works in a demo and one you can let near a customer, itemised.
ReadArticles reflect our engineering practice at the time of writing and are provided for general information only.
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